Can mechanics do this and how does a mechanic know what a final bill is, without having done any engine replacement? I did not receive this e-mail until after my car was done. I received an e-mail from JL with an attachment from the mechanic giving them a final bill on replacing an engine without the engine being bought yet. It took 2 weeks for them to get me rental, they refused to pay the insurance on my rental car they bought a used engine and did not even allow me to research the place where this engine came from. JL has admitted they are at fault, JL has purchased a used engine to replace the one they broke. I took it to a mechanic and after removing the entire engine they found that my engine was broken due to liquid starvation (lack of oil). Long story short, I checked my oil that day and found that my dipstick was bone dry even though I paid JL for an oil change 24 hours earlier. I pulled into town and started to hear this, what sounded like a rattle paint can noise. I had no problems at all (except for right after I left I was about 70 miles into my trip and my tires started to slip and I had never had this problem before so I called JL and explained what was going on and the manager told me that they may have accidentally bumped my 4 wheel drive while vacuuming and I needed to pull over, put it in 4 wheel drive then back out again and see if that fixed the problem. Went across state approx 257 miles one way, came back around 4:00pm the next day. I needed an oil change on my car (I am very good about getting them done every 3000 miles) so I went to my local JL it was around 8:30am. In September of last year, I, my daughter and two grandchildren decided to go across state ( I live in Washington State) for an over night trip. My question is this, has anyone ever taken there car to Jiffy Lube, paid for an oil change ($74.99 synthetic oil since my car has over 200,000 miles on it) and received an oil drain? If so, what was your experience with JL in regards to them owning up to or admitting they made a mistake and ruined your vehicle, also how long did it JL to do so. Here is my dilemma, I have read a lot of the prior posts and reviews from other people having issues with Jiffy Lube.
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